Ahh man. I've been putting this off for abit, not too dissimilar to how I've chosen to shelve the game for the past 6-9 months.
I think Chad hits the rusty old nail on the head spot on tbh. With a live service game, if you end up being too same-y for too long people get apathy and the interest each season isn't as hyped as they may want it. Everything is cyclical in the world, so usually you need to be ready to cycle round to the next way of working to make the game feel fresh to players.
I also believe the other pain point is not being able to engage fully with new players for YEARS. I think whilst some of the UI changes have been getting better over time to support new players, the main issue remains around the whole package and how they've got into to a stage of a game that looks fundamentally different to D2 when it started (which would've been made to flow in the right way from the start).
You could argue that we/they need to create the game again as Destiny 3 or rebrand to Destiny 1, to effectively make people feel like they are starting from scratch. I also think how they've bundled the game up, it is so confusing to new and existing players on which bundle you are supposed to buy to get into the game.
The way that people have been let go is incredibly frustrating to watch, especially when I held this company in a great light on how they do things with people. Don't fall into that trap though that just because of the layoffs that Destiny is going anywhere because it can't. This is Bungie's current only revenue stream, so they need it to pick up the cash for them to keep delivering updates continuously. I could see the inevitable delay in The Final Shape (not confirmed yet but pretty obvs) dropping with some nostalgia stuff to help players move back into the game - I really think that they need to find a way to get the game engine to house all the previous missions, stories, etc, into the game so people can take that journey. I would love to see that all content too is easily bought in one reasonably priced bundle - it feels like the only way to get people into every bit of content to do together.
However bad this may all be currently for Destiny, we all know that this statement is so god damn true, even now. That is incredible given how long its been out and how many games have tried and failed to get to their level of gameplay. I think its why I and hopefully others here, will always be open to this game when the time and game feels in the right spot. I would want to see the Light/Dark Saga with as many FGers as possible, regardless of what the next 6 months holds for the game. Kind of feels right to share and make new memories with everyone at such a pivotal moment for the franchise.