A lot of Overwatch fans were becoming tired of the lore being manufactured in the way it was especially when Blizzard were catering more to the PR side and people that didn't even own the game. Many users were even predicting the direction things would take and it was clear a lot of it was forced by the top. Whenever sales began to stall, the game would have a free weekend, Activision would remind everyone that they have '45m+ players worldwide' and the lore side would have some weird sexuality-focused twist for maximum media effect. Flexibility in the writing was diminished and instead of having a flourishing varied narrative over the years, the brand then became reliant on occasional samey plot events to grab publicity.
I'm just wondering if the writer has left suddenly because his creative work has been once again diminished. I can't fault their production quality but it's clear the longer this game has existed, the more it's tried to stay relevant and that has impacted the quality and consistency of the writing side.