The survey itself is nothing to do with the overall quality of the game - Activision clearly want to know why so many people have abandoned what was supposed to be a rejuvenating title in a very tiring franchise. They are probably working on their financial projections and season 2 strategy also.
I think it's a decent COD title marred by some terrible design decisions right off the bat and issues that are still yet to be fixed despite 11 patches totaling over 70gb. Ironically, the amount of points in the survey actually demonstrates how many widespread concerns there are.
I remember getting a lot of flak on here for not liking WW2 and leaving the game soon after launch citing the lies from Condrey and Schofield, the ver1.0 rollback scam and their sheer ignorance towards the community regarding feedback. A few months later, those two clowns were removed from the studio by Activision and the remaining staff at SHG then began to implement all the feedback they had garnered since launch plus made sweeping changes which drastically improved the game. It was almost unrecognisable from the original from the Condrey and co regime. Biggest u-turn in COD history but too late in the day even against a struggling BO4.
I think Modern Warfare has a lot of varying issues that has put people off from playing. IW have ignored a lot of feedback so far and have even trolled the community for it. Even their big announcements and updates have fallen flat and caused more issues. This game needs a major overhaul and a survey like this from the top could be a good starting point to get the ball rolling. It's probably too late in the day but IW did salvage Infinite Warfare to a degree albeit that game having less issues. If they pull off what Sledgehammer did with virtually no staff, then it will be amazing.
Make no mistake, when big Activision-pampered YouTuber's criticise and abandon the game, there is definitely a big problem in the eyes of the publishers...and shareholders of course.