Copy and paste from what ive put on Overclockers....friend who hasnt replied is Diddums (im assuming he is working from home and/or has other stuff do deal with so hasnt been able to reply to me yet).
Trying to get this sorted ASAP as i am meant to be working from home and i need the desktop for work.
Thanks! I will post as much information as i can, but this will probably be quite long winded.my system:Windows 10 - running a non-activated version as i was waiting to see if i could get a key through work etc, but never got round to sorting it.AMD Ryzen 5 2600Gigabyte X-370 Gaming 3 motherboardVulcan T Force DDR4 2x8 GBPalit GeForce 1060 3GBCorsair PSU240GB SDD (OS is on this)2 TB HDD (for all my stuff)OKSo a few days ago i was launching something on my PC and i got a blue screen error message (not BSOD but it was a blue screen message) something like " your system has crashed " with a sad face and QR code. This crash happened again when i restarted. I figured this could be related to my C drive having far too little space left (4gig out of 240) so i cleared it back to 30 gig free space and my PC seemed fine.I checked windows reliability centre and performed a memory diagnostic with windows tool. nothing found and the reliability report was "Bluescreen code 1a".I sent this information to a friend who i trust has reasonable knowledge of PCs (its his job, reason im posting is he hasnt gotten back to me and i need it sorted asap)..He suggested that this could be an intermittent RAM issue and that the longer i run my PC with RAM problems the worse it will get. He suggested reseating/resetting the RAM and trying again. So, i turned off the PC unplugged everything. I took out the RAM. They are in slots 2 and 4. slot 2 was covered in dust and there was a bit of dust build up on the GPU and CPU fan. i tried to gently blow away as much dust as i could. I am 99.9% certain i havent disloged anything or broken any other component.This is where things get squirrely. I turned the PC back on. It loads the gigabyte BIOS screen. Then shows the windows logo and a loading circle for 3s, then the screen goes totally blank. I restarted a few times and it was the same. I left it the final time for 30m while i went to get breakfast and calm down and came back to a normal login screen. I logged into the PC. Everything seemed fine.I spent the day doing some work, had YT music on, played some AOE level games, nothing crazy. I then cancelled my Xbox subscription on my PC as well. I thought everything was fine and shut down the PC over dinner.Here we go again.I started the PC back up. Gigabyte BIOS screen, windows logo. Blank screen. Nothing happening. As it happens, i can hear Discord incoming call music being played through my headphones so i figure the system is actually on. So with the blank screen i hit enter and type my password. my desktop appears! Except....- all my desktop icons are gone- any program i launch remains in the system tray and cant be maximised- When i hover the mouse over something in the system tray and it pops up, i can see that it is running but not maximising, eg i can open MS word and get the minimised version and see that when i type words appear but it just wont maximise anythingI have a second acquaintance who at this point suggested trying to restart with the RAM in slots 1 and 3 and also taking one out at a time to see if it is a faulty RAM unit. I did this and i had the same problem with each RAM unit and in any of the slots.This is were things get weird again.I have my monitor plugged into my GPU with HMDI and the displayport cables. When i changed one displayport for a different one, my desktop icons appeared again ! I thought it was fixed but no. Now:- my computer does not have internet (tried reinstalling network drivers and it did nothing, windows troubleshoot just says "no internet"- my audio driver doesnt work- all my desktop icons are back and i can seemingly launch programs with no problems- my steam account logged me out and wants to reinstall saying something like “we have detected system changes and need to reinstall to prevent cheating etc etc”This is where I tapped out an went to bed. I started it up again just now and we are back to the “no desktop icons” problem.SO yeah, I appreciate this is long winded, but I am at my wits end. My friend hasn’t gotten back to me yet and I really need this sorted as working from home with my laptop will be very awkward.With my limited knowledge I would have thought that something has happened to the software when I reseated the RAM, but I am confused as to why the system worked fine all day and then this happened when I restarted it again.I am considering CMOS reset or reinstalling windows entirely, but at this point I am pulling from online forums and I could really use some advice before I take any other steps.