Geek Squad

[Commander_Undies 618]

The screen tearing when I watch YouTube videos is horrible. Just watched the Fallout 4 trailer and the panning of the rooms in the beginning just showed off how bad it is.

 

But LoL seems to be working fine, so that's good. So many things to sort out with this thing. I have Batman Arkham Orgins installed so I wanna give that a go and see how that looks.

 

So far I gotta get the hard drive sorted, Windows 8, and fix the screen tearing.

[BO7H B4RRELS 2,453]

Screen tearing now?  When did that start?  I didn't even know that was an issue.

[Capn_Underpants 401]

Screen tearing now? When did that start? I didn't even know that was an issue.

That was part of his initial problem.

[cyberninja2601 1,106]

So are you saying that you have now Installed windows 8? The DxDiag that you ran showed Windows7.

 

You might gave to re-install you graphics/Video drivers if you installed another operating system. Those are often customized to operate on a specific operating system

 

Run the diagnostics again if you upgraded the operating system

[Sennex 1,903]

The tearing had been resolved I thought. At least it was when Sam and I tested it.

 

I guess the question would be, what happened between then and when it started again. Virus protection update? Windows update, Graphics card update? etc...

 

-------------------------

Honestly though, at this point, if it was me, I would rebuild from square one and test each component one at a time.

 

This is a great learning experience for you. 

[Sennex 1,903]

Also, do NOT take this to some PC repair shop

 

they will fucking rape you with charges and still not fix your shit.

 

90% of my side weekend work, sadly, is fixing shit that those shops break. (only 10% is actual sql work sadly)

 

If you lived down here I would just grab it from you for the weekend and fix it. I'd even waive my $55/hour "Friends & Family" fee 

[Commander_Undies 618]

So are you saying that you have now Installed windows 8? The DxDiag that you ran showed Windows7.

 

You might gave to re-install you graphics/Video drivers if you installed another operating system. Those are often customized to operate on a specific operating system

 

Run the diagnostics again if you upgraded the operating system

 

No I didn't update the OS. I'd like to update the OS.

 

The tearing had been resolved I thought. At least it was when Sam and I tested it.

 

I guess the question would be, what happened between then and when it started again. Virus protection update? Windows update, Graphics card update? etc...

 

-------------------------

Honestly though, at this point, if it was me, I would rebuild from square one and test each component one at a time.

 

This is a great learning experience for you. 

 

The game lag was resolved, but the screen tearing still isn't. I really don't have the time to rebuild at this time.

 

Also, do NOT take this to some PC repair shop

 

they will fucking rape you with charges and still not fix your shit.

 

90% of my side weekend work, sadly, is fixing shit that those shops break. (only 10% is actual sql work sadly)

 

If you lived down here I would just grab it from you for the weekend and fix it. I'd even waive my $55/hour "Friends & Family" fee 

 

Shit, i'll just pack it up and ship it to you. lol

[Sennex 1,903]

So when I trouble shoot stuff like this, I work in this order

 

Connections

 

Hardware

 

Software

 

so, have you checked all the connections? for Screen tearing, I would check the connections from video card to monitor. Then I would swap out to a different monitor, then I would swap out monitor cords.

 

then I would reseat the video card, and verify that it is solid and dust free

 

Then I would uninstall the drivers completely, let windows manage the device as a test, watch some videos, and then I would google whatever video card you have, and "Stable Driver"

[Commander_Undies 618]

I can try and check the connections. However, I don't have another monitor or monitor cords to test these things on.

The rest I'd have to look into.

I still want to update my OS and figure out what's wrong with my hard drive. The start up with the hard drive constantly popping up is annoying. The screen tear for YouTube is annoying but I usually watch videos on my phone anyways. The main problem I had was with the laggy games and that's been resolved.

[Diddums 4,346]

Yank the graphics card out of the system for a few days and run on the motherboard video connector. If the tearing stops, it's the graphics card. If not, it's time to dig deeper. 

 

Also, open up the case and take tons of photos of the motherboard and post them up here. Motherboards will have the brand / model on them and if not I'm a member of a forum full of geeks who will more than likely be able to recognize it. 

[Diddums 4,346]

I'm 99% sure that this is what you've got Mike. Managed to dig out the old email. 

 

 

 

 

Is this your motherboard?

 

[Diddums 4,346]

Oh one more thing, EVGA have the best warranties in the PC game so hopefully it's the GPU and we can RMA it. Given that the 660 is so old, you may even get a 760 or if you're very lucky a 960 in return, but we'll cross that bridge when we get to it.

Tommy made the final purchase so he will have to get involved but we need to move quickly.

Pull the card out and see if that sorts the problem. Play LoL for a few days, granted the settings will need to be cranked down but we need to stress the system the same way you do with the card in it. Watch loads of youtune stuff. If you're busy, google some random documentary and play it in the background with the sound off. Full screen. Check on it occasionally to see if it's tearing. Hopefully not, then we know the gpu is borked. If it is, we'll have to look further but this is screaming faulty gpu to me.

A new motherboard will cost less than a night at the pub so don't sweat it. Ram is cheap as chips too. The only other thing that I'd be remotely concerned about is the cpu but again I'd be extremely surprised if it isn't the gpu.

[BO7H B4RRELS 2,453]

Let me know if I need to do anything. 

[Commander_Undies 618]

I'll check the motherboard when I get upstairs then, I'll take the graphics card out. Luckily Sam's smaller hands are coming over for dinner so she can help pull the stuff out. XD

[Commander_Undies 618]

I'm 99% sure that this is what you've got Mike. Managed to dig out the old email.

Is this your motherboard?

That all looks right and that's my motherboard.

[Commander_Undies 618]

[Commander_Undies 618]

So I have a question. I was gonna take out that baby but my monitor is hooked into it. How am I supposed to use my monitor without it?

[Commander_Undies 618]

Sam and I ended up just putting everything to the side and drank instead. So maybe I'll be able do more with the help of you guys tomorrow.

[Diddums 4,346]

Well, good luck with it. 

[Commander_Undies 618]

So I can't use the monitor without it?

[BO7H B4RRELS 2,453]

Your mobo should also have a video/hdmi port.

[Sennex 1,903]

Just looked it up, that motherboard doesn't have onboard VGA hookups/abilities

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16813157366

 

which pretty much cripples any of these tests.

[Commander_Undies 618]

Great!

[Commander_Undies 618]

When I get the chance I'll post my monitor for you guys. I can always buy a new motherboard with those capabilities so we can get these tests going. I remember my monitor doesn't have hdmi that's why I wanna show you guys so I can buy the right thing.

[Commander_Undies 618]

Amazon is supposed to be having a 'better then black Friday deals' (I think tomorrow) so if I see price drops on things for my computer I'd like to get some things.