Commander_Undies 618 Posted June 21, 2015 Share Posted June 21, 2015 Any experiences with them? Desktop isn't working correctly and Sam said she'd get it fixed for my birthday. Looking around, just don't know who to go to. Link to comment Share on other sites More sharing options...
TigerBurge 2,374 Posted June 21, 2015 Share Posted June 21, 2015 You could probably find someone cheaper around you to fix it than them. They're expensive from what I've heard Link to comment Share on other sites More sharing options...
BO7H B4RRELS 2,447 Posted June 21, 2015 Share Posted June 21, 2015 What do you mean, not working properly? We might be able to figure it out on here. I've worked on mine several times now over the years, I know you could do it too. Link to comment Share on other sites More sharing options...
cyberninja2601 1,103 Posted June 21, 2015 Share Posted June 21, 2015 I also suggest you ask for a little bit of help first. Given the number of people who have PCs you might saves yourself some money. As far as Geek squad goes, they are competent (at least in Ottawa they are). They are expensive as mentioned however. Link to comment Share on other sites More sharing options...
Sennex 1,903 Posted June 21, 2015 Share Posted June 21, 2015 I worked part time for them a few years ago for christmas. By and large, they mean well, but they don't really know what they are doing and will RAPE you with random charges. The main problem Geek Squad suffers from is you don't need to know computers to start with them. You could be a TV/ Stereo guy that was told to work on some macbook. Best Buy will train you, they have videos and tests and shit you have to pass to stay in Geek Squad. The problem is that the training is NOT the priority, and managers can grant extensions on training. So you end up focused on selling service plans with make Best Buy a ton of money, and help floor reps sell stuff, but you never really sit and take the tests or do the training. It is really weird, I think Geek Squad was a really great service that got ruined when it "merged" with Best Buy, as they are now focused on making money and not fixing shit. Honestly, I havne't shopped t Best buy since I worked there. So all that being said, post up your problems and the rest of us can attempt to help you Luke 23:34 'And Jesus said, "Father, forgive them, for they don't think it be like it is, but it do." Link to comment Share on other sites More sharing options...
Capn_Underpants 401 Posted June 21, 2015 Share Posted June 21, 2015 I took these videos and sent them to Dave, but I know he's been busy. It's doing the same thing it was doing when he got the PC. I wanted to try and get it fixed because I know he's been stressed, doesn't want to deal with it, and just sit down and play on it. So if one of you know what the problem is let me know and I'll go over and see if we can sort it together. But if you guys don't I'm just gonna see if some computer geek can figure it out. If I need to dish out some money for anything, that's fine too. After all, it'll be his birthday. https://vimeo.com/131351911 https://vimeo.com/131351939 https://vimeo.com/131351968 Link to comment Share on other sites More sharing options...
Capn_Underpants 401 Posted June 21, 2015 Share Posted June 21, 2015 If those videos don't work, I can send them on what's app. Or hop online and see if I can upload them on YouTube or something. Link to comment Share on other sites More sharing options...
BO7H B4RRELS 2,447 Posted June 21, 2015 Share Posted June 21, 2015 Has he ever updated the driver for his graphics card? That would be my first guess, but don't listen to me, I tend to fuck things up more than help Link to comment Share on other sites More sharing options...
Capn_Underpants 401 Posted June 21, 2015 Share Posted June 21, 2015 Trying to do this on mobile so forgive me. Lol! Link to comment Share on other sites More sharing options...
cyberninja2601 1,103 Posted June 21, 2015 Share Posted June 21, 2015 Listen to Tommy. Update the graphics first. You had 2 applications which stream the video (LoL and Youtube). That could be the internet connection. Try http://www.speedtest.net/to see if the speed meets your expectation and what you are paying for. Skyrim runs locally so it doesn't access internet, which leads me to believe it isn't an internet problem. Since the other two don't access disk much, that leads me to beleive it isn't a disk problem Do you guys have a virus checker and popup blocker on the system. Some malware will slow down your computer in order to trick you into buying services to speed it up. You might want to run a Virus check to see if there is anything there. My ISP provides a Virus checker with the Services, maybe yours does also if you haven't got one installed. Did you guys restart the machine? Sometimes windows updates need to be installed and that slows the machine and is a real pain in the ass Link to comment Share on other sites More sharing options...
BO7H B4RRELS 2,447 Posted June 21, 2015 Share Posted June 21, 2015 Listen to Tommy. Update the graphics first. Do you guys have a virus checker and popup blocker on the system. Did you guys restart the machine? Fuck yeah! Listen to me haha I'm a computer wiz now! Malwarebytes is a good free anti-malware program. AVG is a good anti-virus program that's free. The old turn it off, and back on again. Fixes so many things I really think it just needs the graphics card updated. Would he need to delete the old driver first? Or, just update it? Link to comment Share on other sites More sharing options...
Capn_Underpants 401 Posted June 21, 2015 Share Posted June 21, 2015 I updated all the drivers, restarted the system and we have malwarebytes and Norton installed and there isn't a thing on it. Windows has updates but they are disabled, I don't know why. I think that was something Dave and Mike did together and it solved his problems for a period of time. This is why we're stumped. Link to comment Share on other sites More sharing options...
cyberninja2601 1,103 Posted June 21, 2015 Share Posted June 21, 2015 I don't know how much you know about computers I'll try to give you all the instructions here. I might miss a step so if it doesn't work let me know but try the following Click the windows start Icon Right click computer then select properties With your mouse click on the windows experience Index Then click on adjust visual Graphics. I don't have somewhere to upload the my image right now so I can't show you what it looks like. Wish I could simply paste an image but I can't it seems See what the index says. It should be pretty good for that graphics card if I remember correctly Link to comment Share on other sites More sharing options...
Sennex 1,903 Posted June 21, 2015 Share Posted June 21, 2015 Get rid of Norton Grab Avast norton is shit, honestly Luke 23:34 'And Jesus said, "Father, forgive them, for they don't think it be like it is, but it do." Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 I don't know how much you know about computers I'll try to give you all the instructions here. I might miss a step so if it doesn't work let me know but try the following Click the windows start Icon Right click computer then select properties With your mouse click on the windows experience Index Then click on adjust visual Graphics. I don't have somewhere to upload the my image right now so I can't show you what it looks like. Wish I could simply paste an image but I can't it seems See what the index says. It should be pretty good for that graphics card if I remember correctly I'll try it out now. Edit: It said "The Windows Experience index for your system could not be computed. Could not measure video playback performance." Get rid of Norton Grab Avast norton is shit, honestly I used to use AVG but my brother keeps buying Norton so I feel like in order to get the moneys worth I just install it on mine. Even though I've tried reasoning with him. However, i'll uninstall it and install Avast if you think that it can find something that Norton can't. Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 I updated all the drivers, restarted the system and we have malwarebytes and Norton installed and there isn't a thing on it. Windows has updates but they are disabled, I don't know why. I think that was something Dave and Mike did together and it solved his problems for a period of time. This is why we're stumped. I can't even remember clearly anymore why we did that. I think because Windows 7 was pirated that it won't allow me to update? I can't even remember. Could that be the problem? Because I can always just go with Sam and buy a new OS. Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 Here's my speedtest. I'm using a medialink wireless-n usb 2.0 adapter to connect to my WiFi. Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 During this the frames are going from 8 to 20 to 30 to 10 etc. They keep going up and down and up and down. Link to comment Share on other sites More sharing options...
Sennex 1,903 Posted June 21, 2015 Share Posted June 21, 2015 Couple of things spring to mind here, wish you could just send it to me, but since thats not really an option do this. Go here, http://www.belarc.com/free_download.html grab that and install it, let it run and post the results or email them to me. Next, press the windows button and R a the same time to bring up Run, and then type in DXdiag. Save the results to file, and post them or email them. Worse comes to worse, we can get some sort of Team viewer going and fix you that way. There are a few things that could be causing this issue, but lets start with the basics for now. Also post the make and model of it. This might be an age issue to be honest That being said, if this was my laptop, then here is what I would do. Get anything off of it you might possibly want. (Pictures, documents, etc.. Not actual programs) Go buy windows 8. also download a copy of Ubuntu, its free Burn Ubuntu to dvd, install it and have it wipe EVERYTHING Once its finished, Install Windows 8, and have it wipe everything. Luke 23:34 'And Jesus said, "Father, forgive them, for they don't think it be like it is, but it do." Link to comment Share on other sites More sharing options...
BO7H B4RRELS 2,447 Posted June 21, 2015 Share Posted June 21, 2015 That being said, if this was my laptop... It's his desktop that is acting funny. He's playing games on Sam's laptop lately, because his desktop isn't running right. Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 Couple of things spring to mind here, wish you could just send it to me, but since thats not really an option do this. Go here, http://www.belarc.com/free_download.html grab that and install it, let it run and post the results or email them to me. Next, press the windows button and R a the same time to bring up Run, and then type in DXdiag. Save the results to file, and post them or email them. Worse comes to worse, we can get some sort of Team viewer going and fix you that way. There are a few things that could be causing this issue, but lets start with the basics for now. Also post the make and model of it. This might be an age issue to be honest That being said, if this was my laptop, then here is what I would do. Get anything off of it you might possibly want. (Pictures, documents, etc.. Not actual programs) Go buy windows 8. also download a copy of Ubuntu, its free Burn Ubuntu to dvd, install it and have it wipe EVERYTHING Once its finished, Install Windows 8, and have it wipe everything. Here is the DXdiag: https://www.dropbox.com/s/2643i8kjdpz3d2e/DxDiag.txt?dl=0 I did Belarc Advisor, how do I share it? I have a GTX660, 8 gb of RAM, and a FX6300. It's not old, that's why this is all so baffling. The screen is tearing and the frames are messy. Link to comment Share on other sites More sharing options...
Sennex 1,903 Posted June 21, 2015 Share Posted June 21, 2015 Oh, my bad Still though, my advice doesn't change. Luke 23:34 'And Jesus said, "Father, forgive them, for they don't think it be like it is, but it do." Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 Oh, my bad Still though, my advice doesn't change. Ok, you think it's the OS? Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 Should we get Windows 8 on a disc? Or does it not matter? I've never done this before. Link to comment Share on other sites More sharing options...
Commander_Undies 618 Posted June 21, 2015 Author Share Posted June 21, 2015 More info on how to burn things to DVDs would be cool too. And what to buy. Sorry for my noobiness. :/ Link to comment Share on other sites More sharing options...
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