Geek Squad

[Commander_Undies 618]

Ok, I made my USB Bootable. Started up BIOS, made my USB the primary and then it wanted to install Windows 7. This is when it told me it couldn't install to my hard drive because the disk may fail soon. So i'm just leaving it be for the night to hear what you guys to have to say. I've been working with it for about 7 plus hours today.

I'm going to email EVGA and explain my situation and see what they have to say about the GPU before I go to bed though.

[BO7H B4RRELS 2,456]

No idea about the hard drive man.  I might have an extra one I can mail you though.  I'll check tomorrow.  I think it's just a 250 GB one, but it would be good enough for you operating system and a couple games.  

 

Let me know what they say about the GPU.

[Commander_Undies 618]

  On 7/20/2015 at 1:32 AM, BO7H B4RRELS said:

No idea about the hard drive man.  I might have an extra one I can mail you though.  I'll check tomorrow.  I think it's just a 250 GB one, but it would be good enough for you operating system and a couple games.  

 

Let me know what they say about the GPU.

 

Just sent the email. We'll see what they say. That'd be cool, let me know buddy.

[cyberninja2601 1,106]

Might want to check to see if your disk is still under warranty here

 

http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end

 

I think it depends how it was purchased but the Blues can have up to 3 year warranties

[Commander_Undies 618]

  On 7/20/2015 at 3:33 PM, cyberninja2601 said:

Might want to check to see if your disk is still under warranty here

http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end

I think it depends how it was purchased but the Blues can have up to 3 year warranties

I'll check today! Thanks!

[Commander_Undies 618]

So I contacted customer support, explained to them the story, to which I got a bullshit sentence of them telling me to register my product with a link. So that leads me to believe that they didn't even read what I said. Sent them a response stating that he didn't read what I said. We'll see if they actually read it this time.

[BO7H B4RRELS 2,456]

That sucks man, hopefully you hear back soon.

[Diddums 4,350]

Which one was that? EVGA or WD?

 

Phone them. If you want a cookie cutter response every time you get in touch which leaves you stuck, email them. If you want to actually progress and speak to someone who will actually help, phone them. Don't be shy, don't be rude, aggressive, impatient or difficult. Listen to them and play your cards right. Remember: you always catch more bees with honey.

 

Explain to them what the score is, play the pity card a bit (fuck your pride, you're never gonna meet these people), and ask for help. Odds are they'll help out. 

[Commander_Undies 618]

  On 7/20/2015 at 7:56 PM, Diddums said:

Which one was that? EVGA or WD?

Phone them. If you want a cookie cutter response every time you get in touch which leaves you stuck, email them. If you want to actually progress and speak to someone who will actually help, phone them. Don't be shy, don't be rude, aggressive, impatient or difficult. Listen to them and play your cards right. Remember: you always catch more bees with honey.

Explain to them what the score is, play the pity card a bit (fuck your pride, you're never gonna meet these people), and ask for help. Odds are they'll help out.

That was EVGA. They said to reach out to Newegg and see if they can help get me the serial number.

I understand. I just wanted to get so much done yesterday and I didn't have time to phone at the end of the day and just wanted to see if I could get anywhere with an email.

  On 7/20/2015 at 6:47 PM, BO7H B4RRELS said:

That sucks man, hopefully you hear back soon.

Sent you a text!

[Commander_Undies 618]

Hey guys! Back from vacation. I received my hard drive just a few days ago. Finally had time on this fine Sunday to install it. Took no time at all and I'm currently installing Windows 7 with the trusty USB full of Diddums awesome stuffs. I'm keeping my fingers crossed for a smooth installation.

[BO7H B4RRELS 2,456]

Good luck man!  I hope it goes smoothly.  It should be fine, so don't worry too much.  

[Commander_Undies 618]

Everything looks fine so far. The only problem i'm having is there is a pop up that keeps happening. It doesn't matter how many times I click close program it's still there. Even if I end the process, still there. Rebooted, showed up again.

 

[BO7H B4RRELS 2,456]

Never seen that before. Google it yet?

[Commander_Undies 618]

  On 8/17/2015 at 1:33 AM, BO7H B4RRELS said:

Never seen that before. Google it yet?

Yeah, I gotta keep looking. I'm getting crap from 5 years ago that doesn't look like any help.

[cyberninja2601 1,106]

When did this start happening? Immediately after you installed windows or after installing other software?

 

There seems to be instructions to download the file here http://systemexplorer.net/file-database/file/raptr_ep64-exe

 

The file seems to be used for games and other video software

 

Have a look here http://www.freefixer.com/library/file/raptr_ep64.exe-142890/

 

You can try the clean boot they document here to see if it helps

 

https://support.microsoft.com/en-us/kb/929135

 

 

It would 

1) look for the raptr_ep64.exe file to see if it is there

2) if it is there, rename it to something else (so that it doesn't run) and see what happens

3) if it is not there install it, the problem might be due to it being missing

4) Do those with you internet being setup on the machine. Some of the problems seem to be due to the lact of an internet connection

 

Pat

[Commander_Undies 618]

Started happening after I installed software. I'll try these things after breakfast.

[Commander_Undies 618]

  On 8/17/2015 at 12:58 PM, cyberninja2601 said:

When did this start happening? Immediately after you installed windows or after installing other software?

 

There seems to be instructions to download the file here http://systemexplorer.net/file-database/file/raptr_ep64-exe

 

The file seems to be used for games and other video software

 

Have a look here http://www.freefixer.com/library/file/raptr_ep64.exe-142890/

 

You can try the clean boot they document here to see if it helps

 

https://support.microsoft.com/en-us/kb/929135

 

 

It would 

1) look for the raptr_ep64.exe file to see if it is there

2) if it is there, rename it to something else (so that it doesn't run) and see what happens

3) if it is not there install it, the problem might be due to it being missing

4) Do those with you internet being setup on the machine. Some of the problems seem to be due to the lact of an internet connection

 

Pat

 

Thanks, I think this did the trick. I've never had this problem before with raptr and their software.

[BO7H B4RRELS 2,456]

Awesome man. So now you just need to get a new gpx card at some point and you're set?

[Commander_Undies 618]

  On 8/17/2015 at 3:19 PM, BO7H B4RRELS said:

Awesome man. So now you just need to get a new gpx card at some point and you're set?

 

Yeah! I was looking at these, but there are so many different kinds, I don't really know what i'm looking at here.

[BO7H B4RRELS 2,456]

I don't know anything about what graphics cards are good/bad.  Good luck man!  When are you looking to pick one up? 

[Commander_Undies 618]

  On 8/17/2015 at 6:29 PM, BO7H B4RRELS said:

I don't know anything about what graphics cards are good/bad. Good luck man! When are you looking to pick one up?

It depends on funds really. Would be cool to get one for Christmas though.

[cyberninja2601 1,106]

  On 8/17/2015 at 3:06 PM, Capn_Underpants said:

Thanks, I think this did the trick. I've never had this problem before with raptr and their software.

 

 

Just curious what exactly did the trick? I had a number of recommendations in there

 

Pat

[Commander_Undies 618]

  On 8/18/2015 at 2:46 PM, cyberninja2601 said:

Just curious what exactly did the trick? I had a number of recommendations in there

Pat

I changed the name of the file. The only thing that happens now is when I start it it pops up that it can't find it and that's it. Better then a looped pop up though.

[Commander_Undies 618]

So I didn't want to jinx it... But my screen tear is gone and my games seem to be running just fine. Maybe reinstalling the OS really did help! Wow! Which would mean I wouldn't have to shell out $200 until i'm ready for a new GPU!

[cyberninja2601 1,106]

That's what I had original suspected. I think you had driver or software conflicts in there somewhere. Actually we know you do because of that rapr_ep64 issue.

 

Re-installing everything get rid of shit that didn't get uninstalled or over written when you put something new on.

 

Also since you have a pirated windows version you do not get automatic updates which some of those drivers might be depending on when they are updated.

 

Keep testing you hardware and be wary of some of the freeware shit that people download. Some has Malware introduced to it. For example they slow down your machine purposely just so that they can get you to pay to speed it up.

 

I think you hardware is fine. Hardware failures usually don't behave that way. That was a performance issue.