J4MES OX4D 10,040 Posted June 2, 2015 Share Posted June 2, 2015 So you can get a refund now on any game you've purchased within a 2 week period that you haven't played for more than two hours; no questions asked? Schweet! Link to comment https://forevergaming.co.uk/forum/forums/topic/2589-new-steam-refund-policy/ Share on other sites More sharing options...
Sennex 1,903 Posted June 2, 2015 Share Posted June 2, 2015 I will believe it when I see it. Steam customer support is the worst I have ever seen for a company. There is an entire subreddit devoted to how crappy their support is, it's actually really funny to read. Luke 23:34 'And Jesus said, "Father, forgive them, for they don't think it be like it is, but it do." Link to comment https://forevergaming.co.uk/forum/forums/topic/2589-new-steam-refund-policy/#findComment-62368 Share on other sites More sharing options...
Madjonny 386 Posted June 2, 2015 Share Posted June 2, 2015 that's pretty awesome... Could have done with something like that for watchdogs... I decided in less than 30 mins that it was crap... Link to comment https://forevergaming.co.uk/forum/forums/topic/2589-new-steam-refund-policy/#findComment-62369 Share on other sites More sharing options...
cyberninja2601 1,106 Posted June 2, 2015 Share Posted June 2, 2015 In case you guys didn't know EA has a refund policy for games within 24 hours on the PC Link to comment https://forevergaming.co.uk/forum/forums/topic/2589-new-steam-refund-policy/#findComment-62389 Share on other sites More sharing options...
J4MES OX4D 10,040 Posted June 3, 2015 Author Share Posted June 3, 2015 In case you guys didn't know EA has a refund policy for games within 24 hours on the PC Yeah, it's pretty sucky because you need 24 hours just to connect to one of their servers half the time Link to comment https://forevergaming.co.uk/forum/forums/topic/2589-new-steam-refund-policy/#findComment-62438 Share on other sites More sharing options...
cyberninja2601 1,106 Posted June 3, 2015 Share Posted June 3, 2015 exactly. That's why I wish a load of people would buy the games and then return them. Something like that gets noticed by the investors and the financial community because the losses have to be reported with public companies. If that were the case however, they probably would just eliminate the policy. Link to comment https://forevergaming.co.uk/forum/forums/topic/2589-new-steam-refund-policy/#findComment-62443 Share on other sites More sharing options...
J4MES OX4D 10,040 Posted June 5, 2015 Author Share Posted June 5, 2015 I've managed to secure a £19.99 refund on Killing Floor 2 which I bought back in April, nearly 7 weeks ago I only played 38 minutes but I just couldn't be fucked with it and told Steam Support that it was a bag of shit and they still refunded me That's an extra £20 for the Steam Summer sale sorted and one garbage game out of my library. Nice one Gaben So yep Bart; it seems to work even outside of their policy and it only took 3 days for Support to respond which is a shocker in its own right The refund can take up to 7 days though. I also put in a £14.99 refund request which I'm guaranteed for Hatred - only played that for 18 minutes and it ain't great in all honesty. When I get that back; that'll be £35 and I can either get one big game for about 10 in the sale Link to comment https://forevergaming.co.uk/forum/forums/topic/2589-new-steam-refund-policy/#findComment-62762 Share on other sites More sharing options...
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