Bethesda

[phil bottle 9,567]

Had a funny story with Bethesda over the weekend.

 

A few weeks ago, on 26th October, Bethesda sent me an email telling me I had been given the Fallout Collection as a thank you for pre-ordering Fallout 76 on PC. The email said the games would appear in my Bethesda account, and on their shitty launcher, ready to install by 14 November.

 

Well, I thought it was a nice touch, I  wasn't expecting anything extra. But the 14th came and no sign of the games. So I emailed Bethesda Support.

 

I was emailed back and told the offer was only available to people who pre-ordered directly from Bethesda. I had ordered from Amazon.

 

Their email on the 26th hadn't set out any conditions. Their website does, but the email didn't.

 

So I replied along the lines of, you made me a promise, so not please deliver.

 

I ended sending over 10 emails backwards and forwards with them over a few days. The dumb replies made me start to think I was talking to AI.

 

Anyway, I'm a stubborn bastard. I sent them the email they had sent me and asked them show me where the conditions were set out.

 

They gave me the Collection and all games are now installed. 

 

 

 

 

 

[Plumbers Crack 4,033]

Sometimes you have to admire a stubborn bastard! 😂 👍

[J4MES OX4D 9,779]

Even their customer service has bugs. Jeez! 

[BO7H B4RRELS 2,447]

Nice job!!!

Via the FG App

[GazzaGarratt 10,867]

12 hours ago, Plumbers Crack said:

Sometimes you have to admire a stubborn bastard! 😂 👍

This made me chuckle. This epitomizes you, you luvvverly ol' bastard 😘